Welcome to Eco-Ride! By accessing or using our website, mobile application, or services, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By creating an account, booking a ride, or accessing our services, you confirm that you have read, understood, and accepted these terms.

2. Services Provided

Eco-Ride provides electric vehicle taxi services through our mobile application and website. We reserve the right to modify or discontinue any part of the service without prior notice.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your account credentials.

4. Account Responsibilities

You are responsible for all activities under your account. Notify us immediately of any unauthorized access or security breaches. Eco-Ride will not be liable for any loss due to unauthorized account access.

5. Booking and Payment

  • Booking: All bookings must be made through our mobile app or website.
  • Payment: We accept multiple payment methods, including credit/debit cards, mobile wallets, and cash.
  • Cancellation: You may cancel a booking in accordance with our cancellation policy detailed in the app.

6. User Conduct

By using our services, you agree to:

  • Comply with all applicable laws and regulations.
  • Respect our drivers and other passengers.
  • Not engage in illegal or harmful behavior during a ride.

We reserve the right to suspend or terminate your account for violations of these terms.

7. Driver and Passenger Safety

  • We are committed to passenger and driver safety. Please report any safety concerns via the in-app support feature.
  • Use the SOS feature in emergencies to contact the appropriate authorities.