Who we are

Suggested text: Our website address is: https://theeco-ride.com.

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Welcome to Eco-Ride! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of information:

A. Information You Provide:

  • Personal Details: Name, email address, phone number, and payment information.
  • Account Information: Profile details and communication preferences.
  • Ride Information: Pickup and drop-off locations, trip history, and ride preferences.

B. Information We Collect Automatically:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information on how you interact with our website or app.
  • Location Data: Real-time GPS location when you use our app for ride bookings.

How We Use Your Information

We use your information for the following purposes:

  • To process bookings and provide transportation services.
  • To communicate with you about ride details, updates, and promotions.
  • To enhance the functionality and user experience of our website and app.
  • To ensure safety and security for passengers and drivers.
  • To conduct analytics and improve our services.
  • To comply with legal obligations and resolve disputes.

How We Share Your Information

We may share your information under the following circumstances:

  • With Service Providers: For payment processing, customer support, and app maintenance.
  • With Drivers: To facilitate ride services, including pickup and navigation details.
  • For Legal Requirements: When required by law or to protect our legal rights.
  • With Business Partners: When necessary to provide promotions or joint services.

We do not sell your personal information to third parties.

Your Privacy Choices and Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct your personal information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from promotional emails and marketing communications.

To exercise these rights, please contact us at contact@eco-ride.com.

Data Security

We take appropriate security measures to protect your information against unauthorized access, alteration, or destruction. However, no method of data transmission or storage is completely secure.